FAQ - Rings

FAQ rings on a blue background

CAN I STILL ORDER A CLASS RING?
Yes! Rings take approximately 8 to 10 weeks to produce. To order and make your selections, we recommend coming to our office in Clearwater. See the Class Ring area of our website for more information or email: herffjones3@verizon.net.

WHY SHOULD I ORDER MY CLASS RING FROM HERFF JONES?
As the official supplier of class rings to your school, ordering from Herff Jones with your class saves you time and money. In addition, you are assured of the finest quality class ring with an unequaled warranty. Class rings and senior products are our only business. We depend on satisfied customers year after year. We are local, always available to assist you, and offer more options than anybody else does.

HOW MUCH MONEY IS NEEDED TO ORDER?
When you place your order, a $80 minimum deposit is required.

HOW MUCH WILL MY CLASS RING COST?
Herff Jones has the widest range of prices to offer high school students. Virtually every student will be able to afford a Herff Jones Class Ring.

WHAT IF I MOVE TO ANOTHER SCHOOL OR MY GRADUATION YEAR CHANGES?
As long as you are still in school, Herff Jones will make a new ring for you, at no charge, in exchange for your original ring. Contact the Herff Jones office and we will assist you.

WHY SHOULD I ORDER A CLASS RING?
Like your yearbook, school jacket, etc., a class ring represents the accomplishments, good times, and the friends you have made during high school.

WHAT IF MY FINGER GROWS?
Herff Jones will resize your class ring free of charge for the life of your ring.

WHAT IF MY CLASS RING IS LOST OR STOLEN?
Herff Jones offers an insurance program through the Customer Satisfaction Program (CSP) that is good for six years after the order date. This program allows you to pay a deductible to have your class ring remade in the event that it is lost or stolen and is based on the quality of the ring. Please go to the very top of this webpage & click on Class Rings for more details. This is handled with the factory directly. The number to call to use your claim is 1-800-451-3304 ext 401278.

HOW WILL I DETERMINE MY RING SIZE?
Your Herff Jones Sales Representative will take special care to professionally size your finger for a proper fit. Your ring should be slightly snug as it passes over your knuckle. Do not allow room to grow; remember your Lifetime Warranty will cover any resizing.

HOW WILL I KNOW WHEN MY RING COMES IN?
You will be mailed a reminder or called and told when our sales representatives will be at your school to deliver your ring, as well as the balance you might owe at that time.

CAN I PLACE MY CLASS RING ORDER OVER THE PHONE OR VIA FAX?
We do not accept telephone or fax orders. You are invited to place your order during the order-taking sessions at your school, mail orders to our office, order online at highschool.herffjones.com, or visit our Clearwater office.

HOW DO I CHECK THE STATUS OF A RING REPAIR?
Ring repairs take approximately 4 to 6 weeks. We will mail your ring to you when the repair is complete. If you have not heard from us after 6 weeks, please contact our office.

WHY ARE THERE SO MANY STYLES TO CHOOSE FROM?
Parents probably remember just a few designs with very few features. Today’s students, with so many activities, want to be able to choose from different styles, features, and stone options. This allows the student to truly personalize his or her ring.